How can we help?
Answers to the most common questions. Still stuck? Write to us with the app version, shown in Settings.
Most issues are about camera placement. Check the first question below.
Frequently asked questions
Where should I put the camera?
About 2–3 m away, at chest height, with your whole body in frame for squats, hanging moves and push-ups (push-ups use a floor view). The app tells you in plain words when it can’t see a joint it needs.
Which exercises are tracked?
16 today: presses, curls, raises, rows, shrugs, squats, push-ups, pull-ups, chin-ups, dead hang, hanging knee raise, jump rope and shoulder scaption. More are shown in the app as “Coming soon”.
How does iCloud sync work between Mac and iPhone?
Sign in to the same Apple ID on both, with iCloud Drive turned on. The first sync can take a few minutes.
How do I change Apple Health permissions?
On the iPhone: Settings → Health → Data Access & Devices → GymTracker.
How do I move my data to a new device?
In the app: Settings → Backup → Export on the old device, then Import on the new one. Imports merge without duplicates.
How do I delete my data?
Delete the app; remove its iCloud data in Settings → [your name] → iCloud → Manage storage; remove its Health data in the Health app.
How do I send diagnostics?
In beta builds you can share the app’s logs from its Settings. Nothing is sent unless you choose to share it.